Shipping Policy
We offer free first class shipping to the contiguous United States for all orders over $125.
Faster shipping is available at an additional cost.
Return & Exchange Policy
At penelope plum designs, we strive to make each product as perfect as possible, but we know that sometimes, a product is just not right.
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To return an item, please contact us at within 10 days of receiving your item.
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The item must be unused and in the condition that you received it.
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We will email you a return label. Please ship your return within five days of receiving the label.
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Be sure to insure and track your package, as we cannot take responsibility for lost returns.
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When we receive your return, you will get an email, and we will credit the original card used. Please allow three weeks for your return to be fully processed.