FAQ

Frequently asked questions

Where are penelope plum design items produced?


Each item is crafted by hand in our sunny and messy design studio near Princeton, NJ.




Do you offer custom designs?


Yes! We recently created a Victoria Bracelet for a customer whose wife was having twins. The design incorporated pearls, Swarovski crystals, and birthstones for the husband, wife and adorable babies. If you have an idea, we would love to hear it!




What materials do you use?


We strive to use better quality materials because we want our handcrafted designs to last! Each item on our site lists the particular materials used, but in general, we use 14K gold-filled wires and findings, copper wire, silver-plated gold wire (for the crocheted pieces), gemstones, cultured freshwater pearls, Czech glass and Swarovski crystals.




How long does it take for you to ship items?


Some of our items can be produced a little more quickly than others, and will ship within one to two business days. Other pieces -- like the crocheted multi-strand pearl and gemstone necklaces -- take a bit longer to produce, and will ship in five to seven business days. If you are really in a pinch, though, please let us know. We will always try to accommodate our customers.




What inspires your designs?


We love the classics, but with a twist... Opera-length pearls crocheted onto wire, or gemstone charms dangling from a lace-imprinted clay pendant. Czech glass beads to catch the light as they dangle from hand-wrapped copper earrings, or ragged-edge silk sari ribbon in place of a traditional chain.




Where does the name 'penelope plum designs' come from?


My daughter is Penelope, and I wanted to create something with her name. The word 'plum' can mean something very desirable.




Is there really an Aunt Gertie?


Yes there is! She's my sister's best friend's aunt, and she had mad skills with a crochet hook and thread. I hope she doesn't mind that her work has found its way into my jewelry designs.




Are the gemstone pictures exactly what they'll look like?


The gemstone photos you see when selecting options are meant to represent the color and general shape of the stones used in the design. True to the nature of handcrafted designs, there will be some slight differences.





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